Dead-on-Arrival (DOA) Policy:
If any livestock or items are dead or damaged upon arrival, please contact us within 2 hours of delivery.
Clear photos of the item(s) in their original, unopened packaging must be provided as proof.
Refunds or replacements will be issued after verification. Note that shipping costs are non-refundable.
This policy applies only to items shipped via our recommended delivery services. By purchasing, you agree to these terms.